Best Western Urban Hotel
Hva gjestene sier
Extremely dog friendly and good outside space including garden and terrace. Great building and space to relax with your dogs just outside the city centre. Staff were all brilliant; very friendly, helpful and seemed to care about the customer experience; couldn’t do enough to ensure a pleasant stay. Free secure parking where you can leave car until 5pm on check out day. Local supermarket 10 min walk if needed. Good breakfast. Food in restaurant (Gorgeous dining room) excellent and service attentive and impeccable.
David
august 2024
The hotel had a lot of glamorous decor. Obviously an old building. Very ornate restaurant, reception and the stairs. It had an outside area to sit, relax and have a drink. We didn’t have breakfast or a meal so can’t comment. I hear the restaurant is excellent. It was nice and quite in our room when we were there. Friendly helpful staff. Great complimentary safe parking on site. That was one of the reasons for using this hotel.
Lindsay
april 2024
Room was clean. The staff was very adorable, and helped us whenever possible. They answered all our questions. The exterior area is very cosy and you can stay there as much as you can.
Naomi
mai 2024
The free on site parking was very convenient. The prices in the bar and for the sharing platters were very reasonable. The room had all that we needed and being able to forgo having our room made up in exchange for a glass of wine was a very good idea. ( We only stayed 2 nights). We were able to see the sights of Lille by walking from there.
Wrightwendy
august 2023
Everything about this hotel shouts quality. It is really brilliant being the former home of of a very rich person from yesteryear. It is in a humble area of Lille and at first glance seems to be a factory but wait till you enter the main entrance where coaches and horses would ofload their passengers. All the walls are exactly as they were when occupied and they with the location of the restaurant are outstanding, The rooms are modern and spacious. Do not be put of by the facade. The staff are very informative and know the history of it and we would certainly stay there again.
Jenny
juli 2023
Really friendly staff with very comfortable rooms. I wasn't expecting much from a Best Western, but I was very impressed with the room size, staff friendliness and facilities in general. I liked the option to not have your room cleaned daily, for which they gave you a free drink voucher for the bar.
Cameron
august 2024
Lovely old building with original decorative features inside. Comfortable and modern room. As we complied with the green policy in place, of not needing new towels, we had a free drink each day. Staff friendly and helpful. Food smelled amazing but the restaurant was fully booked so didn't get a chance to try the food. Secure free car park.
Alison
august 2023
Great place to stay a night on a road. Everything was nice and tidy, amenities were as expected. Parking was enough, and it was private, behind a automatic gate.
Maksymilian
november 2024
There’s free closed parking lot for guests but the hotel can’t guarantee that there will be space upon arrival. The hotel was quite homey and the staff very friendly. If you’re coming by car this is the perfect stay for a great value.
Shavony
desember 2023
Room was nice (the lift was silent, btw) - staff were very helpful and efficient and the breakfast was great. Key to us was parking - this is one of the few hotels in Lille where parking is free and unlimited, and we wanted to leave the car for a couple of days to just walk around the city.
Roger
mai 2023
Bestill nå